Search found 657 matches

by Henry Chou
Sat Feb 13, 2016 10:23 pm
Forum: EZCast Questions & Bugs & Wishlist
Topic: Stuck on 13891 firmware
Replies: 8
Views: 6072

Re: Stuck on 13891 firmware

Dear Matt:

Please check the email from me, thanks.

BR,
EZCast: Henry
by Henry Chou
Sat Feb 13, 2016 10:23 pm
Forum: EZCast Questions & Bugs & Wishlist
Topic: Waiting for connection
Replies: 14
Views: 39080

Re: Waiting for connection

Dear Skrill:

Sorry for the inconvenience. Please contact me directly (henrychou@iezvu.com) for prompt support for you.
Thanks for your understanding.

BR,
EZCast: Henry
by Henry Chou
Sat Feb 13, 2016 10:21 pm
Forum: EZCast Questions & Bugs & Wishlist
Topic: Cannot upgrade firmware or connect via App
Replies: 1
Views: 1645

Re: Cannot upgrade firmware or connect via App

Dear Sir:

Your dongle is not EZCast dongle, it seems a miracast only dongle.
Please check the store where you bought the dongle.

Thanks for your understanding.

BR,
EZCast: Henry
by Henry Chou
Sat Feb 13, 2016 10:20 pm
Forum: EZCast Questions & Bugs & Wishlist
Topic: web video
Replies: 1
Views: 1551

Re: web video

Dear Babak:

Please try EZCast/CloudStorage function for Dropbox/Google Drive access from iOS/android devices.
Please refer to https://www.youtube.com/watch?v=WsFELdZdcaI for references.

Thanks for your understanding.

BR,
EZCast: Henry
by Henry Chou
Sat Feb 13, 2016 10:17 pm
Forum: EZCast Questions & Bugs & Wishlist
Topic: Ezcast not working on laptop with Windows 7 enterprise
Replies: 8
Views: 6033

Re: Ezcast not working on laptop with Windows 7 enterprise

Dear Sirs:

Please try to forget the WiFi password for the dongle in your laptop's WiFi setting and try to reconnect again.
Thanks for your understanding and sorry for the inconvenience.

BR,
EZCast: Henry
by Henry Chou
Sat Feb 13, 2016 10:15 pm
Forum: EZCast Questions & Bugs & Wishlist
Topic: EZcast Pro video flickering
Replies: 3
Views: 2805

Re: EZcast Pro video flickering

Dear German:

Thanks.

BR,
EZCast: Henry
by Henry Chou
Sat Feb 13, 2016 10:14 pm
Forum: EZCast Questions & Bugs & Wishlist
Topic: I can not use EzCast with Iphone and Ipad
Replies: 2
Views: 2397

Re: I can not use EzCast with Iphone and Ipad

Dear Sir: You dongle firmware version is very old. Please try android/windows EZCast app to set and upgrade the dongle to the latest version for iOS access. Sorry for the inconvenience and thanks for your understanding. If you have any problem when using our product, please check EZCast HELP, FAQ an...
by Henry Chou
Sat Feb 13, 2016 10:12 pm
Forum: EZCast Questions & Bugs & Wishlist
Topic: App continually restarts video or crashes
Replies: 1
Views: 1591

Re: App continually restarts video or crashes

Dear Sir: Sorry for the inconvenience. For providing you better customer services, please specify the following information for us: Dongle’s SSID: EZCast-12345678, for example (or photo the bootup image for us) Functions: EZCast(Photo, Camera, Video, Web, ……), Airplay, Miracast or DLNA EZCast OS: An...
by Henry Chou
Sat Feb 13, 2016 10:09 pm
Forum: EZCast Questions & Bugs & Wishlist
Topic: CAN TURN OFF LAPTOP?
Replies: 12
Views: 10405

Re: CAN TURN OFF LAPTOP?

Dear Muhammad:

Thanks for your feedback and suggestions.
We will keep on improving EZCast based on your precious suggestions.

BR,
EZCast: Henry
by Henry Chou
Sat Feb 13, 2016 10:08 pm
Forum: EZCast Questions & Bugs & Wishlist
Topic: new EZCast5G not starts after auto firmware upgrade
Replies: 4
Views: 2861

Re: new EZCast5G not starts after auto firmware upgrade

Dear Attis:

Please contact me (henrychou@iezvu.com) directly through Email for prompt support.
Thanks for your understanding and sorry for the inconvenience.

BR,
EZCast: Henry

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