Search found 177 matches

by way
Wed May 18, 2016 12:48 pm
Forum: EZCast Questions & Bugs & Wishlist
Topic: EZCast5G Dongle Malfunction Suddenly
Replies: 13
Views: 9148

Re: EZCast5G Dongle Malfunction Suddenly

Dear Sir,
Can you please photoshoot your dongle and attached here? Thanks for your cooperation :)
by way
Wed May 18, 2016 12:46 pm
Forum: EZCast Questions & Bugs & Wishlist
Topic: Ezcast App on Android disconecting
Replies: 1
Views: 1760

Re: Ezcast App on Android disconecting

Dear Sir: For providing you better customer services, please specify the following information for us: Dongle’s SSID: EZCast-12345678, for example Functions: EZCast(Photo, Camera, Video, Web, ……), Airplay, Miracast or DLNA EZCast OS: Android, iOS, Windows, Windows Phone, Mac, or ChromeOS App Symptom...
by way
Wed May 18, 2016 11:57 am
Forum: EZCast Questions & Bugs & Wishlist
Topic: After firmware release 16-5, non of movies are working Please dont ignore us for weeks with a forced FW update
Replies: 4
Views: 3076

Re: After firmware release 16-5, non of movies are working Please dont ignore us for weeks with a forced FW update

Thanks for your info and sorry for the inconvenience. Can you screenshot your device display screen (which cause the issue occured) when connecting to play video and send to us for further checking?

Thanks.
by way
Wed May 18, 2016 11:56 am
Forum: EZCast Questions & Bugs & Wishlist
Topic: EZCast5G Dongle Malfunction Suddenly
Replies: 13
Views: 9148

Re: EZCast5G Dongle Malfunction Suddenly

Dear Sir,

Sorry for the inconvenience. Just to check with you:
- When the issue occur, do you try to plug out the dongle and plug in again?
- What's the result display after replug in? Will the screen become black or still remain like the images attached?

Thanks
by way
Wed May 18, 2016 11:27 am
Forum: EZCast Questions & Bugs & Wishlist
Topic: Add this new audio feature please! :)
Replies: 1
Views: 1417

Re: Add this new audio feature please! :)

Dear Sir: Our EZCast can stream Video with audio output. For providing you better customer services, please specify the following information for us: Dongle’s SSID: EZCast-12345678, for example Functions: EZCast(Photo, Camera, Video, Web, ……), Airplay, Miracast or DLNA EZCast OS: Android, iOS, Windo...
by way
Wed May 18, 2016 11:21 am
Forum: EZCast Questions & Bugs & Wishlist
Topic: Wifi on my EZCast5G is not working anymore
Replies: 5
Views: 3426

Re: Wifi on my EZCast5G is not working anymore

Dear Jackey, Please try to use our repair tool if it still fails to boot up. Please refer to http://www.iezvu.com/download_tool.php?l=en&u=0 for user manual and downloading the tool. If the PC can't recognize your dongle during repair tool period, it maybe the ADFU receive an error data when con...
by way
Wed May 18, 2016 11:17 am
Forum: EZCast Questions & Bugs & Wishlist
Topic: Wifi on my EZCast5G is not working anymore
Replies: 5
Views: 3426

Re: Wifi on my EZCast5G is not working anymore

Hello, I have been using EZCast5G dongle for couple of months flawlessly. Now, after few days of not using it, it is not working. It was weird that there was no wifi connection on the screen, so I turned off the power and turned it on but the issue still persists. So I did manual firmware upgrade a...
by way
Tue May 17, 2016 11:26 pm
Forum: EZCast Audio Questions &Bugs &Wishlist
Topic: Fail to connect to my Router (french connection internet freebox-V6)
Replies: 11
Views: 13636

Re: Fail to connect to my Router (french connection internet freebox-V6)

Sorry for the inconvenience . We will check the issue and get back to you soon.
Thanks.
by way
Tue May 17, 2016 7:00 pm
Forum: EZCastPro Questions &Bugs & Wishlist
Topic: Airplay not visible across router/subnets
Replies: 5
Views: 3902

Re: Airplay not visible across router/subnets

Dear Dan,

Sorry for the inconvenience. We will feedback your issue to our QA team to check this issue and if it is a bug, we will fix it in our future firmware updates.
by way
Tue May 17, 2016 5:06 pm
Forum: EZCast Questions & Bugs & Wishlist
Topic: After firmware release 16-5, non of movies are working
Replies: 4
Views: 2656

Re: After firmware release 16-5, non of movies are working

Thanks for your info and sorry for the inconvenience. Can you screenshot your device display screen (which cause the issue occured) when connecting to play video and send to us for further checking?

Thanks.

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