EZCast Forum

Dear Nima,

We are so happy to hear that!
Thank you for your support and we will continue to do our best to provide qulity service.
Please do not hesitate to drop us message if you need any assistant.
Happy Casting!

BR,
Clownfish Angel

Dear Felix,

Sorry for the inconvenience.

We would like to see the display of the dongle shown on the TV for our checking for providing you better services.
Could you please photo the screen on TV for us?

Thanks for your patience and understanding.

Dear George, Sorry for the inconvenience. To use Airplay Mirroring, please try : 1st method: When you switch on your iPad Airplay, please turn on the "Mirror On"button 2nd method: You can change your Airplay setting through EZCast App : EZCast-->Setting-->EZAir-->Mirror + streaming As a re...

Hi Dez, Thanks for using EZMusic and sorry for inconvenience. Please make sure you have installed our update tool on your PC. Connect Micro USB cable with EZCastLan box first, and please use tweezers to hold down Reset button, and don’t let go the tweezers, you should hold the reset button about 30s...

Hi Eomerson Pedrotti , Thanks for using EZCast! Sorry for the incovenience. Please follow the steps and try again: 1.Please use an external 5V/1A USB adapter, instead of TV USB port. This is very important. 2. If you can't link to dongle, please try below method to update your firmware as follow ste...

Dear Arvind Ranganathan, Thanks for choosing EZCast! Add Internet radio to EZChannel: Please launch “EZCast” App and connect it to the internet on your device, and then enter “EZChannel” page. Create an account in EZChannel. Please switch to Radio channel list, and then click the channel whichever y...

Dear Nima Ghorbanzadeh, Thanks for using EZCast Pro and sorry for inconvenience. We suspect that your dongle firmware version is too old, and your dongle cannot connect to the Internet. Could you please try to use our repair tools, it's a way to repair the dongle to the latest firmware version. Plea...

c wrote:i am having the same problem, please email the solution too. thanks.

Hi C,
Thanks for using EZCast.
Please plug the dongle with external USB power instead of TV power and photo the TV screen (dongle's UI) for our checking and providing you better support.

Thanks for your understanding and help.