Double or no audio at all

Discuss EZCast Audio Questions & Bugs & Wishlist。

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Johan Lanker
Posts: 1
Joined: Mon Sep 18, 2017 11:57 pm

Double or no audio at all

Postby Johan Lanker » Tue Sep 19, 2017 12:00 am

Hi

Today i got a Measy miracast adapter that i wanted to use for mirroring my computer screen. Im having trouble with the audio because it's either playing on both devices (my tv and my computer) or neither of them.
Dongle’s SSID: EZCastmsy-1BF232B4
Functions: EZCast Miracast
EZCast OS: Windows 10
Symptom: Fail to project the audio only to my TV. Sound playing on both PC and TV or neither of the devices

MissEZCast
Posts: 1010
Joined: Mon May 23, 2016 4:56 pm

Re: Double or no audio at all

Postby MissEZCast » Tue Oct 10, 2017 6:46 pm

Sorry for the late reply.
Please switch on "Audio" in the app and plug the dongle into another HDMI port and retry.
Thanks.

jimmylincoln
Posts: 1
Joined: Wed Nov 29, 2017 10:23 pm

Re: Double or no audio at all

Postby jimmylincoln » Wed Nov 29, 2017 10:40 pm

Me too , but switching the port did not help to me :?:
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MissEZCast
Posts: 1010
Joined: Mon May 23, 2016 4:56 pm

Re: Double or no audio at all

Postby MissEZCast » Thu Nov 30, 2017 3:27 pm

jimmylincoln wrote:Me too , but switching the port did not help to me :?:


Sorry, can you tell us your dongle SSID and firmware version?
Please check your TV audio output device and plug the HDMI port more stable.
If it still fails, please clarify the information for our checking.
Dongle’s SSID: EZCast-12345678, for example (or photo the bootup image for us)
Functions: EZCast(Photo, Camera, Video, the Web, ……), Airplay, Miracast or DLNA
EZCast OS: Android, iOS, Windows, Windows Phone, Mac, or ChromeOS App
Symptom: Fail to install, App crash, Fail to stream, Fail to mirror……

Thanks for your understanding and help.
Regards,
EZCast service center: support@iezvu.com

Nancee S. Adams
Posts: 1
Joined: Mon Jan 29, 2018 8:03 pm

Re: Double or no audio at all

Postby Nancee S. Adams » Mon Jan 29, 2018 8:05 pm

It would be ideal if you switch on "Sound" in the application and connect the dongle to another HDMI port and retry.

computer
Posts: 1
Joined: Sat Aug 18, 2018 6:48 pm

Re: Double or no audio at all

Postby computer » Sat Aug 18, 2018 6:58 pm

Hi Support,

I'm facing the same problem. I have double audio issue. The TV audio volume follows exactly as my laptop audio volume. Once I mute it on my laptop, the TV muted too. I have changed HDMI port and it's still the same. Is there anyway for me to mute the laptop audio without affecting the TV audio?
Dongle’s SSID: JYD-D96119AB
EZCast 2.6.1.83
Local Version: 16602000 for EZCast2.0

Please help.

Thank you.

MissEZCast
Posts: 1010
Joined: Mon May 23, 2016 4:56 pm

Re: Double or no audio at all

Postby MissEZCast » Mon Aug 27, 2018 6:14 pm

Dear Sir/Madam,
Due to computer/notebook audio setting limitation, sound would go out by computer and TV simultaneously.
If you want to only heard sound by TV, we suggest take a headphone to plug into computer so that you could mute sound by headphone.


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