Can't stream from iphone or ipad since ios10

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Richard Borschel
Posts: 3
Joined: Mon Sep 26, 2016 8:27 pm

Can't stream from iphone or ipad since ios10

Postby Richard Borschel » Mon Sep 26, 2016 8:29 pm

Since the update I cannot use airplay to stream music to the EZcast device. The app sees the device but on attempt to play music it gets garbled sound for a brief millisecond and the device loses connection and must be rest. I am assuming the device is no longer compatible with airplay until a new firmware is released. Can you please let us know when that might be?

MissEZCast
Posts: 1074
Joined: Mon May 23, 2016 4:56 pm

Re: Can't stream from iphone or ipad since ios10

Postby MissEZCast » Tue Sep 27, 2016 2:47 pm

Dear Sir,

Sorry for the inconvenience.
Please update your dongle firmware to latest version(15474001) and retry.
New firmware has released and fix the iOS problem.

Thanks for your understanding.

Richard Borschel
Posts: 3
Joined: Mon Sep 26, 2016 8:27 pm

Re: Can't stream from iphone or ipad since ios10

Postby Richard Borschel » Wed Oct 05, 2016 4:31 pm

Sorry for the delayed response. I have 2 Devices (SSID: Soundmate#BDA2C489 and Soundmate#BDA2C2FA) and use the EZCast app on my iPhone to connect. I can connect fine and go into Air setup with no problems. But, it tells me I have the latest firmware on both devices. I know of now way to check what the firmware version is from this app nor do I see any way to force an update. How do I check the firmware and perform an update to this firmware?

MissEZCast
Posts: 1074
Joined: Mon May 23, 2016 4:56 pm

Re: Can't stream from iphone or ipad since ios10

Postby MissEZCast » Thu Oct 06, 2016 11:29 am

For audio box, we also found the issues. Sorry for the inconvenience, we have also passed to our R&D team and they are still working on it.
Thanks for your patience. Any news will let your know.

Sorry for that again.


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