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ezcast stop casting to tv after 5 mins while the video is still running on my android phone.

Posted: Mon Oct 17, 2016 11:15 am
by Allan Wong
I used the ezcast internet function, playing drama on android phone. I ezcast to tv screen and it stop after 5 mins. But I check and the video is still playing on my phone.
Can help. Is there some timer setting or buffering that only allow 5 mins of streaming. Pls help otherwise this product is hopeless.

Re: ezcast stop casting to tv after 5 mins while the video is still running on my android phone.

Posted: Mon Oct 17, 2016 7:27 pm
by MissEZCast
Sorry for the inconvenience and thanks for using EZCast.
We suspect that this problem may come from WiFi interfering or crowded channel,
Please get the dongle as close to your WiFi router as possible because the WiFi performance could be reduced by distance, and please help to reboot your home router to rescan a cleaner channel. In addition, do not connect too many devices onto your home router when streaming or mirroring.
We also suggest use an external 5V/1A USB adapter instead of TV USB port to provide more stable power and WiFi connection.

Thanks for your understanding.