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Device disappears

Posted: Fri Apr 15, 2016 4:00 pm
by dez
Hello!

I have got an M1000 device recently. The following bug have appears sometimes: ezcast is playing radio (running on iPhone) and a call incoming. Radio stops playing. I have ended call and return to ezcast app, trying to connect to m1000, but it is not visible in list. Also it disappears from airplay menu.
Rebooting phone and m1000 doesn't help. Also doesn't help m1000 factory reset. Only rebooting router helps. Any ideas to not reboot router?

Re: Device disappears

Posted: Fri Apr 29, 2016 2:19 pm
by dez
some updates on this issue. now i'm using airplay to listen misic and after 1-2hours of playing device stops responding. even pressing power button does nothing.

Re: Device disappears

Posted: Wed May 04, 2016 12:41 pm
by way
Dear Dez,

Thanks for dropping your message here. Just to clarify with you "The power button" you mean is m1000 power button or the app power button?
Does it still function or totally lost now? Your answer provided will help us for the further checking.

Thanks for help and understanding.

Re: Device disappears

Posted: Wed May 04, 2016 6:24 pm
by dez
way wrote:... Just to clarify with you "The power button" you mean is m1000 power button or the app power button?
Does it still function or totally lost now? ...


power button = hardware button on m1000 device
device can function ok for entire day when playing radio from ezcast app (iphone) and totally hangs after 1-2 hours after airplay with macbook.

Re: Device disappears

Posted: Thu May 05, 2016 12:52 pm
by way
Sorry for the inconvenience. We will feedback your issue to our RD.
Thanks for understanding.