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Ezcast Wire latest firmware is very laggy and freeze

Posted: Wed Dec 26, 2018 6:14 pm
by Vu Yen
I connect My Samsung Galaxy S8 Plus with this latest firmware but it was very laggy on Television and sometimes cause freeze. Please test and fix this.

Re: Ezcast Wire latest firmware is very laggy and freeze

Posted: Thu Dec 27, 2018 12:19 pm
by MissEZCast
Vu Yen wrote:I connect My Samsung Galaxy S8 Plus with this latest firmware but it was very laggy on Television and sometimes cause freeze. Please test and fix this.

Sorry for the inconvenience.
For providing you better customer services,please specify the information to support@ezcast.com for us:
Dongle’s SSID: EZCast-12345678, for example (or photo the bootup image for us)
Firmware version: 8-digits number

We suggest use an external 5V/1A USB adapter instead of TV USB port to provide stable power and WiFi connection.
Besides, could you close other app execute in background to release the scratch pad memory and connect to EZCast dongle again?