Sorry for the late reply.
For EZCast Wire, please kindly upgrade your dongle to the latest version using an iPhone running iOS 10.x or iOS 9.x for compatible with iOS 11 screen mirroring.
You can refer to https://www.youtube.com/watch?v=XiWdrW1ZAtk&t=2s for the upgrade demo video.
If it still fails, please take a photo for our checking.
Thanks.
Note for Post: Please read this topic before you post
Moderator: Henry Chou
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Re: Note for Post: Please read this topic before you post
I am having the same problem. Have you solved the problem? What am I to do with this? Same red led but nothing happens.
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Re: Note for Post: Please read this topic before you post
Sorry for the inconvenience.
For providing you better customer services, please specify the following information for us:
Dongle’s SSID: EZCast-12345678, for example (or photo the bootup image for us)
Functions: EZCast(Photo, Camera, Video, the Web, ……), Airplay, Miracast or DLNA
EZCast OS: Android, iOS, Windows, Windows Phone, Mac, or ChromeOS App
Symptom: Fail to install, App crash, Fail to stream, Fail to mirror……
Thanks for your understanding and help.
Regards,
EZCast service center: support@ezcast.com
For providing you better customer services, please specify the following information for us:
Dongle’s SSID: EZCast-12345678, for example (or photo the bootup image for us)
Functions: EZCast(Photo, Camera, Video, the Web, ……), Airplay, Miracast or DLNA
EZCast OS: Android, iOS, Windows, Windows Phone, Mac, or ChromeOS App
Symptom: Fail to install, App crash, Fail to stream, Fail to mirror……
Thanks for your understanding and help.
Regards,
EZCast service center: support@ezcast.com
Re: Note for Post: Please read this topic before you post
Successfully installed ezcast 4k achieved mirroring between an iOS device and the dongle but there is no sound
EZCast4K-BFF33BCB
Sony TV
5G wifi
EZCast4K-BFF33BCB
Sony TV
5G wifi
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Re: Note for Post: Please read this topic before you post
topsider wrote:Successfully installed ezcast 4k achieved mirroring between an iOS device and the dongle but there is no sound
EZCast4K-BFF33BCB
Sony TV
5G wifi
Sorry, please kindly check your TV HDMI port connection, check your phone volume and select the right audio output source while mirroring.
Thanks.
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Re: Note for Post: Please read this topic before you post
thank you for this suggestion