Install problem

EZCast Wire Bugs & Wishlist。

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Shay Vishky
Posts: 1
Joined: Sun Mar 13, 2016 5:41 am

Install problem

Postby Shay Vishky » Sun Mar 13, 2016 5:46 am

Hi, I've inserted the dongel and USB to in the TV.
I think i've mistakenly wrote the SSID and password, so now I cannot access the program.
Uninstall the program didn't help.
How can I reenter the SSID and Password ? (it is a windows7)
Thnx

way
Posts: 177
Joined: Fri Feb 26, 2016 9:33 am

Re: Install problem

Postby way » Wed Mar 23, 2016 3:43 pm

Sorry for the inconvenience.

Please forget EZCast SSID and try to re-connect the dongle again. For Android users, please check Automatic Switch option in the Wifi Setting/Advance Setting of your smartphone. If this option is ON, the connection to EZCast SSID without internet connection could auto-switch your smartphone mode to 3G/4G and cut down Wifi connection. This issue may also come from insufficient power. Please check USB connection and use external USB power adapter instead of TV USB port. Some TV USB port power is insufficient for 500mA.

Thanks.
BR,
EZCast Customer Service


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