ezCAST device not showing Menu on LED TV?

Discuss EZCast Questions & Bugs & Wishlist。

Moderator: Henry Chou

Zulfiqar Ali
Posts: 1
Joined: Fri Mar 03, 2017 7:17 pm

ezCAST device not showing Menu on LED TV?

Postby Zulfiqar Ali » Fri Mar 03, 2017 7:19 pm

I have connected my ezCAST device to led tv but it doesnt show boot menu for further playing and mirroring. Kindly solve this issue

MissEZCast
Posts: 1074
Joined: Mon May 23, 2016 4:56 pm

Re: ezCAST device not showing Menu on LED TV?

Postby MissEZCast » Mon Mar 06, 2017 5:10 pm

Please try to use external 5V/1A power adapter instead of TV USB port to provide power supply and power on the dongle for about 30s before plug into TV HDMI port.
Thanks.

rowan m
Posts: 2
Joined: Mon Apr 03, 2017 8:52 am

Re: ezCAST device not showing Menu on LED TV?

Postby rowan m » Mon Apr 03, 2017 9:18 am

Hi. I bought my hdmi dongle last december via lazada. It was working fine until last month. When I connected the usb, the main menu screen is not showing anymore - see screenshot attached. Help please, anyone? Thanks in advance.
Attachments
20170403_080040-1.jpg
20170403_080040-1.jpg (124.88 KiB) Viewed 3084 times

rowan m
Posts: 2
Joined: Mon Apr 03, 2017 8:52 am

Re: ezCAST device not showing Menu on LED TV?

Postby rowan m » Mon Apr 03, 2017 11:48 am

I tried using power adapter but I still get the same result - main menu screen is still not showing.

MissEZCast
Posts: 1074
Joined: Mon May 23, 2016 4:56 pm

Re: ezCAST device not showing Menu on LED TV?

Postby MissEZCast » Mon Apr 10, 2017 2:55 pm

Dear Rowan M,

Sorry for the late reply, AnyCast is not our EZCast dongle, please try to go back to the store where you bought from and ask for help.
Thanks.

John Patrick Sacapano
Posts: 1
Joined: Fri Nov 03, 2017 11:34 am

Re: ezCAST device not showing Menu on LED TV?

Postby John Patrick Sacapano » Fri Nov 03, 2017 11:52 am

I tried everything but it keeps rebooting itself not showing wifi and password too.

MissEZCast
Posts: 1074
Joined: Mon May 23, 2016 4:56 pm

Re: ezCAST device not showing Menu on LED TV?

Postby MissEZCast » Sat Nov 18, 2017 11:26 pm

Sorry, could you please take a photo of the dongle setup page shown on the Tv for our checking?
Thanks.


Return to “EZCast Questions & Bugs & Wishlist”