Unable connect EZCast 4K to wifi

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Michal Vránek
Posts: 1
Joined: Mon Dec 11, 2017 12:37 am

Unable connect EZCast 4K to wifi

Postby Michal Vránek » Mon Dec 11, 2017 1:15 am

Hello,
I had recently received this gadget, so I tried to set it up, but I unfortunately failed.

The device doesn’t connect to my WIFI network. I’ve tried various wifi setups:
- wifi open / wpa2 with password
- 2.4GHz / 5GHz

[img]DSC_5085.JPG[/img]

I can see 3 dots blinking animation under the right arrow with cross while connecting, but then it never succeed.
The device is not able to connect to any of these wifi networks. It looks like it is broken :(

Can you please help?

Thank you in advance,
Michal

MissEZCast
Posts: 1074
Joined: Mon May 23, 2016 4:56 pm

Re: Unable connect EZCast 4K to wifi

Postby MissEZCast » Mon Dec 11, 2017 6:31 pm

Sorry, we can't receive the email. Would you mind taking some photos and send to support@iezvu.com for our checking?
Do you mean you can't detect 4k network from wifi list?
Thanks.


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