problem with iPhone

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aa1371
Posts: 3
Joined: Mon Jan 01, 2018 4:04 am

problem with iPhone

Postby aa1371 » Mon Jan 01, 2018 4:07 am

hi I've bought EZ cast m2.
the air play is working but sending display to my TV and playing video have many lags. videos on web like YouTube also not working. how can i increase speed and stability in air play mirroring?

MissEZCast
Posts: 1074
Joined: Mon May 23, 2016 4:56 pm

Re: problem with iPhone

Postby MissEZCast » Thu Jan 04, 2018 10:37 am

Sorry for replying late. Could you tell us your EZCast M2 SSID and firmware version? Is your iPhone running iOS 11.1 or 11.2? Thanks.

aa1371
Posts: 3
Joined: Mon Jan 01, 2018 4:04 am

Re: problem with iPhone

Postby aa1371 » Mon Feb 05, 2018 8:23 pm

MissEZCast wrote:Sorry for replying late. Could you tell us your EZCast M2 SSID and firmware version? Is your iPhone running iOS 11.1 or 11.2? Thanks.

both devices are up to date
Also i have this problem with my mac
I think this device is good only for viewing Pictures, not playing videos...

MissEZCast
Posts: 1074
Joined: Mon May 23, 2016 4:56 pm

Re: problem with iPhone

Postby MissEZCast » Thu Feb 08, 2018 10:12 am

aa1371 wrote:
MissEZCast wrote:Sorry for replying late. Could you tell us your EZCast M2 SSID and firmware version? Is your iPhone running iOS 11.1 or 11.2? Thanks.

both devices are up to date
Also i have this problem with my mac
I think this device is good only for viewing Pictures, not playing videos...

Sorry, could you please tell us your EZCast M2 SSID and firmware version? In addition, is your macOS 10.10?
Thanks.

aa1371
Posts: 3
Joined: Mon Jan 01, 2018 4:04 am

Re: problem with iPhone

Postby aa1371 » Thu Feb 08, 2018 6:45 pm

MissEZCast wrote:
aa1371 wrote:
MissEZCast wrote:Sorry for replying late. Could you tell us your EZCast M2 SSID and firmware version? Is your iPhone running iOS 11.1 or 11.2? Thanks.

both devices are up to date
Also i have this problem with my mac
I think this device is good only for viewing Pictures, not playing videos...

Sorry, could you please tell us your EZCast M2 SSID and firmware version? In addition, is your macOS 10.10?
Thanks.

Mac is high Sierra 10.13.2
device version is 16602000
ssid is EZCast-5D4B0228

MissEZCast
Posts: 1074
Joined: Mon May 23, 2016 4:56 pm

Re: problem with iPhone

Postby MissEZCast » Tue Feb 13, 2018 3:24 pm

Thanks for your reply.
For online mirroring, please connect your macOS laptop to EZCast dongle directly then switch on Airplay mirroring then enjoy what you want. For local video mirroring, we suggest EZCast app>Video.
We also suggest getting the laptop as close as to the dongle. Please do not connect too many devices to the router and use the external 5V/1A power adapter instead of TV USB port to provide more stable power supply and wifi connection.
Thanks.


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