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problem with iPhone

Posted: Mon Jan 01, 2018 4:07 am
by aa1371
hi I've bought EZ cast m2.
the air play is working but sending display to my TV and playing video have many lags. videos on web like YouTube also not working. how can i increase speed and stability in air play mirroring?

Re: problem with iPhone

Posted: Thu Jan 04, 2018 10:37 am
by MissEZCast
Sorry for replying late. Could you tell us your EZCast M2 SSID and firmware version? Is your iPhone running iOS 11.1 or 11.2? Thanks.

Re: problem with iPhone

Posted: Mon Feb 05, 2018 8:23 pm
by aa1371
MissEZCast wrote:Sorry for replying late. Could you tell us your EZCast M2 SSID and firmware version? Is your iPhone running iOS 11.1 or 11.2? Thanks.

both devices are up to date
Also i have this problem with my mac
I think this device is good only for viewing Pictures, not playing videos...

Re: problem with iPhone

Posted: Thu Feb 08, 2018 10:12 am
by MissEZCast
aa1371 wrote:
MissEZCast wrote:Sorry for replying late. Could you tell us your EZCast M2 SSID and firmware version? Is your iPhone running iOS 11.1 or 11.2? Thanks.

both devices are up to date
Also i have this problem with my mac
I think this device is good only for viewing Pictures, not playing videos...

Sorry, could you please tell us your EZCast M2 SSID and firmware version? In addition, is your macOS 10.10?
Thanks.

Re: problem with iPhone

Posted: Thu Feb 08, 2018 6:45 pm
by aa1371
MissEZCast wrote:
aa1371 wrote:
MissEZCast wrote:Sorry for replying late. Could you tell us your EZCast M2 SSID and firmware version? Is your iPhone running iOS 11.1 or 11.2? Thanks.

both devices are up to date
Also i have this problem with my mac
I think this device is good only for viewing Pictures, not playing videos...

Sorry, could you please tell us your EZCast M2 SSID and firmware version? In addition, is your macOS 10.10?
Thanks.

Mac is high Sierra 10.13.2
device version is 16602000
ssid is EZCast-5D4B0228

Re: problem with iPhone

Posted: Tue Feb 13, 2018 3:24 pm
by MissEZCast
Thanks for your reply.
For online mirroring, please connect your macOS laptop to EZCast dongle directly then switch on Airplay mirroring then enjoy what you want. For local video mirroring, we suggest EZCast app>Video.
We also suggest getting the laptop as close as to the dongle. Please do not connect too many devices to the router and use the external 5V/1A power adapter instead of TV USB port to provide more stable power supply and wifi connection.
Thanks.