My EZCast stuck in loading page

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Wisa
Posts: 1
Joined: Mon Mar 19, 2018 9:10 pm

My EZCast stuck in loading page

Postby Wisa » Mon Mar 19, 2018 9:15 pm

Hi,

SSID: 5D1E6B8B

My brand new EZcast 5G is stuck in the loading page (only showing EZCast logo and Happy Casting).
Before that, i swithced the resolution from 1280x720 60 to 1920x1080 30.

When the device re-booted, the device started to freeze in the loading page.

I have tried:
- unplug and re-plug the power
- change to another HDMI port
- only plug the power to the device and after 1 minute plug the device into the HDMI port

Still not working at all.

Please help.

Thanks

MissEZCast
Posts: 1074
Joined: Mon May 23, 2016 4:56 pm

Re: My EZCast stuck in loading page

Postby MissEZCast » Tue Mar 20, 2018 10:21 am

Dear Wisa,

Sorry for the issue you've encountered. Please try to use the repair tool for resetting. You can refer to https://www.iezvu.com/download_tool.php?l=en&u=0 for downloading.
Thanks.


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