Windows 10 Can't Extend

Discuss EZCast Questions & Bugs & Wishlist。

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Fanwasy
Posts: 1
Joined: Tue Mar 27, 2018 4:07 pm

Windows 10 Can't Extend

Postby Fanwasy » Tue Mar 27, 2018 4:23 pm

Dongle’s SSID: EZCast-5D008832
EZCast OS: Windows
Symptom: Fail to extend laptop desktop on LCD , Black screen with wite mouse icone.

MissEZCast
Posts: 1074
Joined: Mon May 23, 2016 4:56 pm

Re: Windows 10 Can't Extend

Postby MissEZCast » Fri Mar 30, 2018 11:23 am

Fanwasy wrote:Dongle’s SSID: EZCast-5D008832
EZCast OS: Windows
Symptom: Fail to extend laptop desktop on LCD , Black screen with wite mouse icone.


Sorry, please kindly check your EZCast dongle up to date (latest version: 16602001)
Second, please make sure your Windows PC version is 1709 and above. You can check by tapping setting>System>About this PC.
Thanks.


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