No using EZCast in Presenter View (PowerPoint)

[Alexey]

Hi,
Please advise me, how can I use correctly EZCast to Presenter View (PowerPoint 2010).
I try use EZCast in the mode "develop on the second screen" with 2 different gadgets: Laptop (Lenovo 4446-23U MS Vista) and tablet (Cube i7Stilus MS W10).
Connecting laptop I see Presenter notes on TV and only black screen on Laptop.
Connecting tablet I could not see notes-free presentation on TV. When I switch EZCast to extended monitor mode, after 30 sec appear “Error of turning on of the additional screen, check possibility of connection of the additional screen on this computer”.
If I connect both devices to TV via cables there are no problems with Presenter View.
Best regards,
Alexey

[Henry Chou]

Dear Alexey:

Sorry for the inconvenience.
Could you please photo this issue for our checking?
It will help me to understand it and answer more precisely.

Thanks for your understanding and help.

BR,
EZCast: Henry

[Alexey]

Dear Alexey:

Sorry for the inconvenience.
Could you please photo this issue for our checking?
It will help me to understand it and answer more precisely.

Thanks for your understanding and help.

BR,
EZCast: Henry

Hi Henry,

in this box there is video EzCast at tablet.
https://yadi.sk/i/LpQPLVeJpQVwC

Best regards,
Alexey

[Henry Chou]

Dear Alexey:

May I know your dongle's SSID for our checking?
Thanks for your understanding and sorry for the inconvenience.

BR,
EZCast: Henry

[Alexey]

Hi Henry,

the SSID is Visnsmart 56CAE8A8

Best regards,

Alexey

[way]

Hi Alexy,

Our EZCast does support powerpoint. What we suspect it may be Windows 10 issues.
Because Windows 10 keeps updating and Windows configuration changes all the time, we list the old (2nd newest) app version for downloading and cross reference. Please refer to http://www.iezvu.com/index.php?m=downlo ... l=en&aa=10 for downloading and try again.

Thanks for your understanding.

BR,
EZCast Customer Service