ssid ok but no password

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ALIX6999
Posts: 1
Joined: Tue Feb 23, 2016 12:27 am

ssid ok but no password

Postby ALIX6999 » Tue Feb 23, 2016 12:50 am

Hello,
When i connect on hdmi i have SSID Ezcast-ce3443 but no password on TV. I have a message "waitinfg for connection" at the bottom of the screen. I have registered with e-mail and ssid and it was ok. Then what to do ?
Thanks

Henry Chou
Posts: 657
Joined: Tue Jun 30, 2015 4:36 pm

Re: ssid ok but no password

Postby Henry Chou » Fri Feb 26, 2016 12:00 pm

Dear Sir:

Sorry for the inconvenience.
Your dongle is a counterfeit dongle and not an EZCast dongle.
Please check iezvu.com for reference.

Please also provide us the store information where you bought the dongle. We will try everything to protect your right and our trademark.
Thanks for your understanding.

BR,
EZCast: Henry


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