Settings menu not appearing on TV

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Moderator: Henry Chou

smp
Posts: 1
Joined: Tue Feb 23, 2016 12:03 pm

Settings menu not appearing on TV

Postby smp » Tue Feb 23, 2016 12:11 pm

Dongle’s SSID: EZCastan-9B617906
Functions: EZCast, Airplay, DLNA
EZCast OS: iOS and Mac
Symptom: I am connected to the EZCast wifi network with my iPhone and Mac. I choose the the device from the device list. I can cast photos, videos, etc., but when I touch the settings button the TV returns to the main start screen (with SSID and the 3 setup steps) and the EZcast app just shows the remote controler. I'm not able to change any settings or add my local wifi network. Please help!

Henry Chou
Posts: 657
Joined: Tue Jun 30, 2015 4:36 pm

Re: Settings menu not appearing on TV

Postby Henry Chou » Fri Feb 26, 2016 11:54 am

Dear smp:

Sorry for the inconvenience.
Your dongle's firmware version is quite old. Please upgrade it through Setting/Upgrade by Windows/Android EZCast app.
It may take two-round OTA to the latest version.

Please try it and thanks for your understanding.

BR,
EZCast: Henry


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