Windows 10 Support

Discuss EZCast Questions & Bugs & Wishlist。

Moderator: Henry Chou

sokkol
Posts: 6
Joined: Sat Jul 25, 2015 5:51 am

Re: Windows 10 Support

Postby sokkol » Tue Aug 11, 2015 6:10 am

Any news about an upgrade or a beta version for testing? The application continues to function poorly with Windows 10, clean installation with all updates to date. I trust you are working and will soon solve these problems, buy the device less than a month ago and still I can not enjoy as I would like.

Alex Foo
Posts: 6
Joined: Wed Aug 12, 2015 1:17 pm

Re: Windows 10 Support

Postby Alex Foo » Wed Aug 12, 2015 1:18 pm

my machine is windows 10. Upon installation of ezcast, I was able to mirror cast for a while...then it shuts down by itself. When I re-launch it, it askes for password, then once going in the app stops working.

HELP =(

Cyril Paul Prince
Posts: 3
Joined: Wed Aug 12, 2015 6:32 pm

Re: Windows 10 Support

Postby Cyril Paul Prince » Wed Aug 12, 2015 6:38 pm

Dear techies at EZcast
Kindly release the update soon. Really annoying to see EZcast keeps closing after windows 10 updation from windows 8.1.

Cyril Paul Prince
Posts: 3
Joined: Wed Aug 12, 2015 6:32 pm

Re: Windows 10 Support

Postby Cyril Paul Prince » Wed Aug 12, 2015 7:05 pm

Just now found an interesting thing! When I keep my mobile connected to the EZcast dongle and try to connect my windows10 laptop it connects and doesn't close!! Even if I close the mobile coonection laptop remains connected. Dont know how and why

Henry Chou
Posts: 657
Joined: Tue Jun 30, 2015 4:36 pm

Re: Windows 10 Support

Postby Henry Chou » Thu Aug 13, 2015 12:53 pm

We will release the new EZCast windows version in one or two days. Please try the new version and also update the windows 10 to the latest. Thanks for your understanding.

EZCast: Henry

Matchless
Posts: 10
Joined: Fri Jul 10, 2015 6:47 pm

Re: Windows 10 Support

Postby Matchless » Thu Aug 13, 2015 1:54 pm

Thanks Henry! Looking forward to testing it. :D

Cyril Paul Prince
Posts: 3
Joined: Wed Aug 12, 2015 6:32 pm

Re: Windows 10 Support

Postby Cyril Paul Prince » Thu Aug 13, 2015 8:14 pm

Thanks and waiting !

Henry Chou
Posts: 657
Joined: Tue Jun 30, 2015 4:36 pm

Re: Windows 10 Support

Postby Henry Chou » Tue Aug 18, 2015 2:20 pm

Dear Sirs:

Please select "Send Error Report" when windows 10 crash occurs. It will help us for debugging. Thanks a lot!

BR,
EZCast: Henry

sokkol
Posts: 6
Joined: Sat Jul 25, 2015 5:51 am

Re: Windows 10 Support

Postby sokkol » Wed Aug 19, 2015 1:31 am

Hello, I upgraded to the latest version and have these errors when the app crash in Windows 10 x64 i the Ezmirror Mode. Also, WIFI connection only lasts 30 to 40 minutes and then lost, it is repetitive. I connected to 220V as suggested to power the device and the router is attached to the device. I do not know what else to try.

Number 1:
Nombre de la aplicación con errores: EZCast.exe, versión: 1.6.0.4, marca de tiempo: 0x55cc7c73
Nombre del módulo con errores: ntdll.dll, versión: 10.0.10240.16430, marca de tiempo: 0x55c599e1
Código de excepción: 0xc0000374
Desplazamiento de errores: 0x000d5c0c
Identificador del proceso con errores: 0x1454
Hora de inicio de la aplicación con errores: 0x01d0d644cf728cb6
Ruta de acceso de la aplicación con errores: C:\Program Files (x86)\EZCast\EZCast.exe
Ruta de acceso del módulo con errores: C:\Windows\SYSTEM32\ntdll.dll

Number 2:

Nombre de la aplicación con errores: EZCast.exe, versión: 1.6.0.4, marca de tiempo: 0x55cc7c73
Nombre del módulo con errores: libcef.dll, versión: 3.2171.1979.0, marca de tiempo: 0x54c0967c
Código de excepción: 0xc0000005
Desplazamiento de errores: 0x00443cf6
Identificador del proceso con errores: 0x880
Hora de inicio de la aplicación con errores: 0x01d0d64bc09cb294
Ruta de acceso de la aplicación con errores: C:\Program Files (x86)\EZCast\EZCast.exe
Ruta de acceso del módulo con errores: C:\Program Files (x86)\EZCast\libcef.dll
Identificador del informe: 348cea38-de29-4b74-93a9-b30953441ffa

Henry Chou
Posts: 657
Joined: Tue Jun 30, 2015 4:36 pm

Re: Windows 10 Support

Postby Henry Chou » Thu Aug 20, 2015 9:06 pm

Dear Sokkol:

Please try to turn off the audio when mirroring and restart the app.
Windows 10 sound driver has some issues and we are also checking for this issue.
Thanks for your understanding.

BR,
EZCast: Henry


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