Wifi is abnormal please restart your device

Discuss EZCast Questions & Bugs & Wishlist。

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Reepead
Posts: 1
Joined: Thu Mar 15, 2018 12:15 am

Re: Wifi is abnormal please restart your device

Postby Reepead » Thu Mar 15, 2018 12:17 am

Karen can you update on this issue please? I am really interested if you have resorted it out as i am having same problem and i can see that you haven't updated but i'm very interested. also thanks everyone else for your posts and advices.

Rocío Rodríguez
Posts: 2
Joined: Thu Mar 22, 2018 5:17 am

Re: Wifi is abnormal please restart your device

Postby Rocío Rodríguez » Thu Mar 22, 2018 5:19 am

The same problem for me! Any solution?

MissEZCast
Posts: 1074
Joined: Mon May 23, 2016 4:56 pm

Re: Wifi is abnormal please restart your device

Postby MissEZCast » Fri Mar 23, 2018 11:21 am

Sorry, please unplug the micro USB port from the dongle then reconnect again. We also suggest using the external 5V/1A power adapter to provide power supply instead of TV USB port by preventing power insufficient. We will also keep on improving our product based on y our valuable comments.
Thanks.

Rocío Rodríguez
Posts: 2
Joined: Thu Mar 22, 2018 5:17 am

Re: Wifi is abnormal please restart your device

Postby Rocío Rodríguez » Wed Mar 28, 2018 4:39 pm

I´ve made as you say but nothing happened. I need a Solution for this problem. What can we do?

MissEZCast
Posts: 1074
Joined: Mon May 23, 2016 4:56 pm

Re: Wifi is abnormal please restart your device

Postby MissEZCast » Fri Mar 30, 2018 11:09 am

Rocío Rodríguez wrote:I´ve made as you say but nothing happened. I need a Solution for this problem. What can we do?

Sorry, we are afraid that the wifi model's wrong. You might have to order another one instead/ Thanks and sorry again.


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