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EZCast Pro Airplay from iTunes connection failed!!

Posted: Sat Aug 08, 2015 12:11 pm
by Thammarong Glomjai
Hi,

I have been using Tronsmart T2000 EZCast pro for presentation and entertain. Latest I found some problem. When I used Airplay from latest iTunes version (Windows 8.1 x64 and Mac OS X 10.10.4) to play music about 5-10 minutes. Airplay icon will show error "An error occurred while connecting to the Airplay device. The network connection failed." and disconnect from EZCast. But I used Airplay mirroring. It's no problem. Can you give any solution to solve this problem?

Re: EZCast Pro Airplay from iTunes connection failed!!

Posted: Sat Aug 08, 2015 9:37 pm
by Henry Chou
Dear Thammarong:

Thanks for your feedback. We will test this issue in our lab and fix it if we can duplicate it and find the root cause.
Thanks for your understanding.

Best Regards,
EZCast: Henry