CEC stops working on other HDMI when EZCast A2W is connected

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misterti
Posts: 4
Joined: Thu Aug 20, 2015 7:01 pm

CEC stops working on other HDMI when EZCast A2W is connected

Postby misterti » Thu Aug 20, 2015 7:06 pm

I have a CEC capable device connected on HDMI 1. When i connect EZCast A2W dongle to HDMI 2, CEC on HDMI 1 stop working. I have to remove EZCast dongle from TV for CEC to start working again on HDMI 1. I tried using external power source for EZCast, upgraded to latest firmware over inernet just a few days ago, but it doesn't help. It is very annoying that i must remove EZCast dongle from TV to be able to use other device.
Is EZCast taking control of CEC somehow or is it just a bug?

Thanks, otherwise a great product.

Henry Chou
Posts: 657
Joined: Tue Jun 30, 2015 4:36 pm

Re: CEC stops working on other HDMI when EZCast A2W is connected

Postby Henry Chou » Thu Aug 20, 2015 8:26 pm

Dear misterti:

Sorry for the inconvenience. EZCast dongle is also a CEC-capable device and for some TV models we also find that the conflict situation occurs.
We are still checking this and working on the solution. Thanks for your understanding and patience.

BR,
EZCast: Henry

misterti
Posts: 4
Joined: Thu Aug 20, 2015 7:01 pm

Re: CEC stops working on other HDMI when EZCast A2W is connected

Postby misterti » Sat Oct 31, 2015 4:32 pm

It's been two months now and CEC problem is still not resolved. Because of that, i very rarely use the device, it's just sitting next to the TV, collecting dust.

Please take a hint for the dev team:
I understand, that it's a cec capable device, but if no cec functionality is currently implemented, device should not report cec capability to the host (tv). Tv then probably wants to establish cec communication with device, but device does not respond. This could be the core problem why cec fails completely on tv after ezcast is connected.

Please consider this a priority problem.
Tv model: Philips PFL7606

Thanks

Henry Chou
Posts: 657
Joined: Tue Jun 30, 2015 4:36 pm

Re: CEC stops working on other HDMI when EZCast A2W is connected

Postby Henry Chou » Sat Oct 31, 2015 11:02 pm

Dear Misterti:

Sorry for the inconvenience.
I will inform your dev team for this issue again.
Thanks for your reminding and sorry again for the issue.

BR,
EZCast: Henry

misterti
Posts: 4
Joined: Thu Aug 20, 2015 7:01 pm

Re: CEC stops working on other HDMI when EZCast A2W is connected

Postby misterti » Mon Feb 08, 2016 2:25 am

Updated today after 3 months of collecting dust in the drawer. Still not fixed...

misterti
Posts: 4
Joined: Thu Aug 20, 2015 7:01 pm

Re: CEC stops working on other HDMI when EZCast A2W is connected

Postby misterti » Wed Feb 17, 2016 5:24 am

Anyone working on this?

Henry Chou
Posts: 657
Joined: Tue Jun 30, 2015 4:36 pm

Re: CEC stops working on other HDMI when EZCast A2W is connected

Postby Henry Chou » Sat Feb 20, 2016 3:21 pm

Dear Misterti:

Thanks for your information and reminding.
CEC is affected by the circuit design, it seems coming from some early models' hardware circuitry.
Please disconnect the dongle if other CEC devices if you find this issue.
Sorry for the inconvenience caused and thanks for your understanding.

BR,
EZCast: Henry

Stefano Pengo
Posts: 1
Joined: Wed Feb 01, 2017 2:47 am

Re: CEC stops working on other HDMI when EZCast A2W is connected

Postby Stefano Pengo » Wed Feb 01, 2017 2:50 am

I have the same problem. Any solution?

Thanks

Cláudia de Oliveira
Posts: 1
Joined: Sat Dec 30, 2017 4:31 pm

Re: CEC stops working on other HDMI when EZCast A2W is connected

Postby Cláudia de Oliveira » Sat Dec 30, 2017 4:42 pm

Hi! Before I was able to play from my Iphone to my TV but since I installed ezcast The tv screen and the iPhone screen stay black when I play Netflix or STARZ Play arabia. I want to remove the app from my TV but i can’t find out where and i’m Extremely annoyed

MissEZCast
Posts: 1074
Joined: Mon May 23, 2016 4:56 pm

Re: CEC stops working on other HDMI when EZCast A2W is connected

Postby MissEZCast » Thu Jan 04, 2018 11:38 am

Cláudia de Oliveira wrote:Hi! Before I was able to play from my Iphone to my TV but since I installed ezcast The tv screen and the iPhone screen stay black when I play Netflix or STARZ Play arabia. I want to remove the app from my TV but i can’t find out where and i’m Extremely annoyed

Due to Netflix’s content protection design and they didn’t license us SDK, we still can’t cast Netflix contents directly at this moment.
We are still contacting with Netflix to see how to pass their content protection certification, and please also send your requests to Netflix to help us speed up the cooperation.
However, if your Android mobile phone supports HDCP with Miracast, you can try another alternative way:
-Connect your phone to home router
-Turn on EZMirror (Miracast) and start the mirroring to EZCast
-Turn on Netflix app and you shall see what you want
Please refer to https://www.youtube.com/watch?v=1LfzgdSBsKs for the demo video.

Please kindly be informed that Netflix seems to use different content protection on iOS (iOS 11), so you might not be able to see the content through AirPlay mirroring or streaming. For iOS 9.x or iOS 10.x, we suggest pre-downloading Netflix and then use Airplay mirroring to enjoy the contents. Sorry for the inconvenience.

Thanks & Regards,


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