How reset admin password?

Moderator: Henry Chou

Дмитрий Акантьев
Posts: 1
Joined: Sun Dec 20, 2015 1:36 pm

How reset admin password?

Postby Дмитрий Акантьев » Mon Dec 21, 2015 4:40 pm

I forgot admin password of EZCastPro (Firmware 14194)
How I can reset password?
I already send request to ezcastpropassword@iezvu.com.

Henry Chou
Posts: 657
Joined: Tue Jun 30, 2015 4:36 pm

Re: How reset admin password?

Postby Henry Chou » Sat Jan 02, 2016 3:50 pm

Dear Sir:

Please check the email we replied.
Thanks for your understanding and patience.

BR,
EZCast: Henry

Toto Widiarto
Posts: 1
Joined: Thu Oct 20, 2016 9:07 am

Re: How reset admin password?

Postby Toto Widiarto » Thu Oct 20, 2016 9:36 am

How change default admin password

MissEZCast
Posts: 1077
Joined: Mon May 23, 2016 4:56 pm

Re: How reset admin password?

Postby MissEZCast » Thu Oct 20, 2016 11:32 pm

Dear Toto,

Please send your dongle information(SSID and PSK) to our email box and we will help you with the reset: ezcastpropassword@iezvu.com.
Or, please press the reset button on the dongle for about 10 seconds(if there is a reset button on your dongle)

Thanks for your understanding and sorry for the inconvenience.

Paul Moss
Posts: 4
Joined: Wed Oct 26, 2016 4:55 pm

Re: How reset admin password?

Postby Paul Moss » Wed Oct 26, 2016 5:04 pm

I also have lost the password to my ezcast dongle. There doesn't seem to be a reset button Can you please help me?
The ID is: EZCast lz-D25210EA.
Thank you!

MissEZCast
Posts: 1077
Joined: Mon May 23, 2016 4:56 pm

Re: How reset admin password?

Postby MissEZCast » Wed Oct 26, 2016 11:19 pm

Dear Paul,

Please reboot your dongle, the password will shown on your TV for seconds before it becoming ********. When it appears, please take a screenshot or please write it down on the paper. Then you could use it to access EZCast again.

Thanks for your understanding.

Paul Moss
Posts: 4
Joined: Wed Oct 26, 2016 4:55 pm

Re: How reset admin password?

Postby Paul Moss » Thu Oct 27, 2016 5:38 pm

I tried that.
Unfortunately, it didn't work. No password was displayed.
I have an SSID: EZCast-D25210EA
And a PSK: 95177718
It says it's an EZCast SR

I put the App on my I Phone SE

Don't know what to do...
Help!!

Paul Moss
Posts: 4
Joined: Wed Oct 26, 2016 4:55 pm

Re: How reset admin password?

Postby Paul Moss » Thu Oct 27, 2016 5:50 pm

Also, I don't see anyplace with a ***********

MissEZCast
Posts: 1077
Joined: Mon May 23, 2016 4:56 pm

Re: How reset admin password?

Postby MissEZCast » Fri Oct 28, 2016 11:33 am

Paul Moss wrote:I tried that.
Unfortunately, it didn't work. No password was displayed.
I have an SSID: EZCast-D25210EA
And a PSK: 95177718
It says it's an EZCast SR

I put the App on my I Phone SE

Don't know what to do...
Help!!


Dear Paul,
The password it the PSK, not EZCast SR. Please enter the password (PSK: 95177718) to connect.
Thanks.

MissEZCast
Posts: 1077
Joined: Mon May 23, 2016 4:56 pm

Re: How reset admin password?

Postby MissEZCast » Fri Oct 28, 2016 11:37 am

Paul Moss wrote:Also, I don't see anyplace with a ***********


Sorry Paul, this situation came from some of our customers that they hide their password and it becomes eight star, when they want to connect to, they forgot the password.
Thanks.


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